Wednesday 8 May 2013

Make sure, the customers return and not products

A customer is the Heart of every business.

For a successful business, one has to have a lot of HAPPY customers. One needs to make sure the customers return every time and not the products.

Customer relationship management is a critical issue in today’s business scenario, and enterprises should try to keep the customers happy.

In a time of economic depression, when companies want to cut marketing expenses, one should be careful with every customer.

Everyone loves to talk about one’s experiences, and companies should never take a chance on any customer.

Satisfied customers are repeat visitors, and even endorse the brand to friends and colleagues.

Thus, instead of new customer acquisition every time, one should try to keep/retain existing customers.

For customer relationship management and business marketing, contact Cornerstone Advertising.

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