Friday 19 April 2013

Know what customers think about your business

Every customer wants personal attention and respect. Imagine, whether this is possible through indirect marketing methods. The answer is NO.

Today, everyone uses direct marketing to make customers stay, and not change over to other brands. Customers look for companies that could give personal (consistent) attention to their needs.

Why does anybody want to worry about business, when one has a few satisfied customers by one’s side?

Every satisfied customer means, ‘word of mouth’ positive marketing. The viral marketing works better than other marketing methods.

Every customer carries certain opinion about some brands, some after a product purchase while some through friends and connections (associated with their personal experiences).

One needs to talk ‘one-on-one’ with customers, to recognize and change their views about a certain brand. Face-to-face interactions allow one the opportunity to communicate with business prospects on a direct basis.

Want to create real customer relations, and build brand reputation? Contact Cornerstone Advertising for business consultation and direct marketing services.

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